Deactivate Fixed Licenses on Headless Machines

Important Notice for ReadyAPI Customers

Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear has deprecated file-based licenses in favor of the ID-based SmartBear License Management (SLM) system. As of October 1, 2025, file-based licenses are no longer issued, activated/deactivated, or supported; all new and updated licenses are managed through SLM. For further information and timelines, refer to the File-Based License End-of-Life Policy page.

You can deactivate licenses on headless machines by using a command-line license manager.

  1. Download the License Manager packaged application from the SmartBear website.

    Note

    The License Manager requires Java 12. You can use Java shipped with ReadyAPI or download the required version from https://jdk.java.net/archive/.

  2. Run the License Manager .bat (or .sh on Linux and macOS) file with the -x option.

    • If you use Java shipped with ReadyAPI, perform the following commands:

      cd <ReadyAPI directory>\jre\bin
      <path to license manager>\license-manager.bat -x
    • If you use Java 12 installed in your operating system, perform the following command:

      license-manager.bat -x
  3. The License Manager will ask you to select the product license you want to deactivate. Specify the product by entering the relevant number.

  4. Confirm that you want to deactivate the selected license.

  5. The License Manager will ask you to choose the deactivation mode (Online or Offline).

    • If your computer can access https://deactivation.smartbear.com, enter 1 to select online deactivation.

    • If your computer does not have an Internet connection, enter 2 to select offline deactivation.

Online deactivation procedure

If you select online deactivation, the License Manager will complete the deactivation procedure. You will not have to do anything else.

Offline deactivation procedure

If you select offline deactivation, the License Manager will display text like this one:

Product: ReadyAPI Test
Activation Key: LHNVD-7LRXW-95YKB-LC5WM-97NTE
Deactivation Key: 87NT6-43XNJ-VE73X-E4VWB-DE8FG
License Number: [2016-02-07 00:00:00] SUIP-1Y-SBN-NL – 849e0054-6f76-4a05-b890-758cdf6248e4

Please go to the offline activation/deactivation page and choose the ‘Deactivate License’ action. The SmartBear license service will deactivate your license.

See Also

Headless Machines

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