Deactivate Fixed License Offline
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear has deprecated file-based licenses in favor of the ID-based SmartBear License Management (SLM) system. As of October 1, 2025, file-based licenses are no longer issued, activated/deactivated, or supported; all new and updated licenses are managed through SLM. For further information and timelines, refer to the File-Based License End-of-Life Policy page.
During offline deactivation, you exchange data with the SmartBear license server via email. ReadyAPI also allows you to export your license to a file.
We recommend that you perform online deactivation when possible. It is faster and easier than offline deactivation. Choose offline deactivation only if you cannot perform online deactivation for some reason.
Deactivation steps
Select Help > License Manager in the ReadyAPI main menu.
In the License Manager dialog, select the desired tool, or select any tool if you want to uninstall a bundle license. Click Uninstall License.
The invoked Uninstall License wizard allows you to create a backup file of your license. In other words, Export it to a file. Select Save a Backup and specify the path to where you want to store the file. Click Next.
Important
If you do not want to export your license, you can select No, I don't need a backup. In this case, the License Manager deactivates your license without a backup. This action cannot be undone.
On the next page of the wizard, select Offline.
When you click Next, your license will be deactivated on your machine. If you do not perform the next step, you will not be able to activate your license again.
After you click Next, the wizard will display instructions on what you should do to deactivate the license on the SmartBear license server.
Please go to the offline activation/deactivation page and choose the ‘Deactivate License’ action.
When you receive an email from the license server, check the I have received the confirmation email check box and click Finish to close the wizard and complete the deactivation.
In case of an error
In case of an error, you will see a message explaining the problem.
If you are unable to solve the problem, contact our Support Team. We will be glad to help you.